Like above, representatives at Customer Service only answer questions during business hours. You can also reach out to Xbox Support via Facebook. To ensure that Xbox Support sees your tweet, use the hashtag #XboxSupport. Click the Tweet button near the top of the page, then enter your question into the “What’s going on?” field. Alternatively, check out the list of support topics on Xbox Support’s website to see if your difficulty has previously been addressed. If you have an account, you can get in touch with Xbox Support on Twitter by tweeting them Support agents typically answer questions during regular business hours, hence they might not be able to get to every tweet immediately. If you still require assistance, click the Ask a question link near the top of the page, fill out the necessary information, and submit it. Then, if you’re searching for an answer to a question that someone else has already asked, read through any previous ones to see if they might assist you. To do so, visit the Microsoft Answers forum. Answerers are typically other Xbox Live members who might have experienced the same problem as you and can offer helpful advice. You can get support for your Xbox Live account by posting a question on the Microsoft Answers forum. Use the Xbox Section of the Microsoft Answers Forum Once you’re finished, select “Post Message.”ģ.Give your thread a descriptive title and then describe your concern in detail in the “Message” field.
Select your concern from the list of topics on the right-hand side of the screen.Select either “Phone” or “Chat” to get started talking with an Xbox support agent.Ģ.Enter your contact information and then describe your problem in the “What can we help you with?” field.Select Request a call or chat online under “Get Help” in the Xbox Support section.Scroll down to “Still need help? Contact us.”.This is the primary way of getting in touch and involves going to the Xbox Live contact page. Use Xbox Live Support Contact Page to Chat
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